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Refund and cancellation policy

How to manage your recurring donation

This information is for Truthout donors who have signed up for an automatic monthly donation. If you aren’t currently a recurring monthly donor and would like to support us in this meaningful way, click here.

Most recurring donations are processed by FundraiseUp and can be managed from within the donor portal at support.truthout.org. You can update your payment method, change the frequency or amount of your donation, or cancel your donation.

PayPal donations that were originally processed prior to January 19, 2023 must be managed from within your PayPal account. Further details can be found here.

Truthout is a small nonprofit on a tight budget and our recurring donations provide us with security and help us to plan for the future. Please consider lowering your donation amount instead of cancelling!

Refunds

All donations to Truthout are nonrefundable except in cases of error.

Please call us at (877) 766-6476 or email us directly at support@truthout.org for additional help.