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Refund and cancellation policy

How to manage your recurring donation

This information is for Truthout donors who have signed up for an automatic monthly donation. If you aren’t currently a recurring monthly donor and would like to support us in this meaningful way, click here..

Online donations made on or after January 19, 2023 are processed by FundraiseUp. If you started a recurring gift on or after this date, you can manage it by visiting support.truthout.org. You can update your payment method, change the frequency or amount of your donation, or cancel your donation at this link.

Online donations that were originally processed prior to January 19, 2023 are processed by Donorbox. If you have a recurring donation using your debit or credit card or bank account you can log into Donorbox directly to manage your donation. You can cancel, pause, increase or decrease your donation easily in your Donorbox account.

If you donate through PayPal you must log into your PayPal account to manage your donation.

Truthout is a small nonprofit on a tight budget and our recurring donations provide us with security and help us to plan for the future. Please consider lowering your donation amount instead of cancelling!

Refunds

All donations to Truthout are nonrefundable except in cases of error.

Please call us at (877) 766-6476 or email us directly at donationhelp@truthout.org for additional support.